Determining service quality indicators to recruit and retain international students in Malaysia higher education institutions: global issues and local challenges
International student mobility has become an effective global strategy for tertiary institutions’ economic growth, revenue, and diversity. This study aimed to provide service quality indicators that can be used to improve international student mobility services in Malaysian public universities. The...
Saved in:
Main Authors: | Hussein Amzat, Ismail, Najimdeen, Abdul Hakeem Alade, Walters, Lynne M., Yusuf, Byabazaire, Padilla-Valdez, Nena |
---|---|
Format: | Article |
Language: | English English |
Published: |
MDPI
2023
|
Subjects: | |
Online Access: | http://irep.iium.edu.my/105436/7/105436%20Determining%20Service%20Quality%20Indicators.pdf http://irep.iium.edu.my/105436/8/105436%20Determining%20Service%20Quality%20Indicators_SCOPUS.pdf http://irep.iium.edu.my/105436/ https://www.mdpi.com/2071-1050/15/8/6643 |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
Fast forwarding higher education institutions for global challenges
by: Amzat, Ismail Hussein, et al.
Published: (2016) -
R-seecka model for research supervision and the effect on academic and career growth of international graduate students in Malaysia
by: Amzat, Ismail Hussein, et al.
Published: (2020) -
The impact of service quality dimensions on students’ satisfaction: a study of international students in Malaysian public universities
by: Alade Najimdeen, Abdul Hakeem, et al.
Published: (2021) -
Likert's 4-management system instrument psychometric properties - University management -Malaysia
by: Amzat, Ismail Hussein, et al.
Published: (2020) -
Internationalization of higher education, university quality service, and international students’ loyalty in Malaysia
by: Amzat, Ismail Hussein, et al.
Published: (2023)