Determining service quality indicators to recruit and retain international students in Malaysia higher education institutions: global issues and local challenges

• المؤلفون الرئيسيون: Hussein Amzat, Ismail, Najimdeen, Abdul Hakeem Alade, Walters, Lynne M., Yusuf, Byabazaire, Padilla-Valdez, Nena
• التنسيق: مقال
• اللغة: English; English
• منشور في: MDPI 2023
• الموضوعات: LB2300 Higher Education
• الوصول للمادة أونلاين: http://irep.iium.edu.my/105436/7/105436%20Determining%20Service%20Quality%20Indicators.pdf; http://irep.iium.edu.my/105436/8/105436%20Determining%20Service%20Quality%20Indicators_SCOPUS.pdf; http://irep.iium.edu.my/105436/; https://www.mdpi.com/2071-1050/15/8/6643

International student mobility has become an effective global strategy for tertiary institutions’ economic growth, revenue, and diversity. This study aimed to provide service quality indicators that can be used to improve international student mobility services in Malaysian public universities. The...