Relationship between E-commerce Service Quality, Satisfaction, Trust and Customer Loyalty in the Hotel in the East Coast of Peninsular Malaysia
E-commerce system websites have helped to expand the business into the international sphere. Manage satisfaction, trust, and customer loyalty to the use of E-commerce services in the long term in view very important for business development. Lack of studies on the quality of service of E-commerce in...
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Main Authors: | , , |
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Format: | Article |
Language: | English English |
Published: |
2015
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Online Access: | http://eprints.unisza.edu.my/5960/1/FH02-FSSG-15-02855.pdf http://eprints.unisza.edu.my/5960/2/FH02-FSSG-15-03484.jpg http://eprints.unisza.edu.my/5960/ |
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