Unveiling Service Failure and Service Recovery in Online Shopping: Impact of Servpology on Post-Purchase Behaviour
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| Main Author: | |
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| Format: | Thesis |
| Language: | English |
| Published: |
2023
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| Online Access: | http://utpedia.utp.edu.my/id/eprint/27731/1/MUHAMMAD%20MAZHAR%2018001815.pdf http://utpedia.utp.edu.my/id/eprint/27731/ |
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