Does service recovery matter? Relationships among perceived recovery justice, recovery satisfaction and customer affection and repurchase intentions: the moderating role of gender
Saved in:
| Main Authors: | , , , , |
|---|---|
| 格式: | Article |
| 出版: |
Emerald Publishing Limited
2023
|
| 在線閱讀: | http://scholars.utp.edu.my/id/eprint/36920/ |
| 標簽: |
添加標簽
沒有標簽, 成為第一個標記此記錄!
|