A cognitive-affective-behavioral responses of customer experience (CAB-CE) model for service delivery improvement in the healthcare industry
A cognitive-affective-behavioral responses of customer experience (CAB-CE) model for service delivery improvement in the healthcare industry by Wan Salmuni Wan Mustaffa
Saved in:
| Main Author: | |
|---|---|
| Format: | article |
| Language: | English |
| Published: |
Tanjong Malim
2020
|
| Online Access: | https://ir.upsi.edu.my/detailsg.php?det=6098 https://ir.upsi.edu.my/detailsg.php?det=6098 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| id |
oai:ir.upsi.edu.my:6098 |
|---|---|
| record_format |
eprints |
| spelling |
oai:ir.upsi.edu.my:60982021-07-23 https://ir.upsi.edu.my/detailsg.php?det=6098 A cognitive-affective-behavioral responses of customer experience (CAB-CE) model for service delivery improvement in the healthcare industry Wan Salmuni Wan Mustaffa Tanjong Malim 2020 article text eng https://ir.upsi.edu.my/detailsg.php?det=6098 closedAccess A cognitive-affective-behavioral responses of customer experience (CAB-CE) model for service delivery improvement in the healthcare industry by Wan Salmuni Wan Mustaffa |
| institution |
Universiti Pendidikan Sultan Idris |
| building |
UPSI Library |
| collection |
Institutional Repository |
| continent |
Asia |
| country |
Malaysia |
| content_provider |
Universiti Pendidikan Sultan Idris |
| content_source |
UPSI Digital IR |
| url_provider |
https://ir.upsi.edu.my/ |
| language |
English |
| description |
A cognitive-affective-behavioral responses of customer experience (CAB-CE) model for service delivery improvement in the healthcare industry by Wan Salmuni Wan Mustaffa |
| format |
article |
| author |
Wan Salmuni Wan Mustaffa |
| spellingShingle |
Wan Salmuni Wan Mustaffa A cognitive-affective-behavioral responses of customer experience (CAB-CE) model for service delivery improvement in the healthcare industry |
| author_facet |
Wan Salmuni Wan Mustaffa |
| author_sort |
Wan Salmuni Wan Mustaffa |
| title |
A cognitive-affective-behavioral responses of customer experience (CAB-CE) model for service delivery improvement in the healthcare industry |
| title_short |
A cognitive-affective-behavioral responses of customer experience (CAB-CE) model for service delivery improvement in the healthcare industry |
| title_full |
A cognitive-affective-behavioral responses of customer experience (CAB-CE) model for service delivery improvement in the healthcare industry |
| title_fullStr |
A cognitive-affective-behavioral responses of customer experience (CAB-CE) model for service delivery improvement in the healthcare industry |
| title_full_unstemmed |
A cognitive-affective-behavioral responses of customer experience (CAB-CE) model for service delivery improvement in the healthcare industry |
| title_sort |
cognitive-affective-behavioral responses of customer experience (cab-ce) model for service delivery improvement in the healthcare industry |
| publisher |
Tanjong Malim |
| publishDate |
2020 |
| url |
https://ir.upsi.edu.my/detailsg.php?det=6098 https://ir.upsi.edu.my/detailsg.php?det=6098 |
| _version_ |
1706959012795252736 |
| score |
13.188404 |