A cognitive-affective-behavioral responses of customer experience (CAB-CE) model for service delivery improvement in the healthcare industry
A cognitive-affective-behavioral responses of customer experience (CAB-CE) model for service delivery improvement in the healthcare industry by Wan Salmuni Wan Mustaffa
Saved in:
| Main Author: | |
|---|---|
| Format: | article |
| Language: | English |
| Published: |
Tanjong Malim
2020
|
| Online Access: | https://ir.upsi.edu.my/detailsg.php?det=6098 https://ir.upsi.edu.my/detailsg.php?det=6098 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| Summary: | A cognitive-affective-behavioral responses of customer experience (CAB-CE) model for service delivery improvement in the healthcare industry by Wan Salmuni Wan Mustaffa |
|---|