Tri-dimensional relationship between lean, perceived service quality and patient satisfaction in public lean hospitals Malaysia
Tri-dimensional relationship between lean, perceived service quality and patient satisfaction in public lean hospitals Malaysia by Ng, Annie Cheng San
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| Format: | thesis |
| Language: | English |
| Published: |
Tanjong Malim
2023
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| Online Access: | https://ir.upsi.edu.my/detailsg.php?det=10057 https://ir.upsi.edu.my/detailsg.php?det=10057 |
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| Summary: | Tri-dimensional relationship between lean, perceived service quality and patient satisfaction in public lean hospitals Malaysia by Ng, Annie Cheng San |
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