Lean-agile performance measurement for business process outsource service in Malaysia

Decades ago, offshoring plays a significant impact on manufacturing processes by drastically reducing the production cost. The idea to offshore to other countries in order to tap from their resources have led to the next global shift, Outsourcing. However, numerous underlying outsourcing theories ma...

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Bibliographic Details
Main Author: Oluyinka, Oludapo Samson
Format: Thesis
Language:English
Published: 2018
Subjects:
Online Access:http://umpir.ump.edu.my/id/eprint/24697/1/Lean-agile%20performance%20measurement%20for%20business%20process%20outsource%20service%20in%20Malaysia.wm.pdf
http://umpir.ump.edu.my/id/eprint/24697/
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