The moderating effect of IT capability on the relationship between business process reengineering factors and organizational performance of banks
The objective of this paper is to investigate the moderating effect of IT capability in the relationship of Business Process Reengineering (BPR) factors and the organizational performance.BPR factors are operationalized by change management, BPR strategy alignment, customer focus, management commitm...
Saved in:
Main Authors: | , , |
---|---|
格式: | Article |
语言: | English |
出版: |
ARRAY Development
2012
|
主题: | |
在线阅读: | http://repo.uum.edu.my/9457/1/K.pdf http://repo.uum.edu.my/9457/ http://www.arraydev.com/commerce/jibc/2012-08/Kabiru%20Jiniriv02.pdf |
标签: |
添加标签
没有标签, 成为第一个标记此记录!
|