Strategic role of mobile commerce (M-Commerce) payment system: Establishing new competitive advantage

A Mobile based payment system or m-commerce is an emerging issue of e-commerce in Malaysia. It is recognized by both academia and practitioners as one of the fastest growing and preferable medium of making business transactions. This study investigated the benefits of m-commerce payment method, and...

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Main Authors: Abdullah, Haim Hilman, Bohari, Abdul Manaf, Abdussalam, Ashraf, Warokka, Ari
Format: Conference or Workshop Item
Language:English
Published: 2011
Subjects:
Online Access:http://repo.uum.edu.my/4222/1/paper_156.pdf
http://repo.uum.edu.my/4222/
http://www.ibima.org/MY2011/
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spelling my.uum.repo.42222016-04-21T06:16:19Z http://repo.uum.edu.my/4222/ Strategic role of mobile commerce (M-Commerce) payment system: Establishing new competitive advantage Abdullah, Haim Hilman Bohari, Abdul Manaf Abdussalam, Ashraf Warokka, Ari HD28 Management. Industrial Management T Technology (General) A Mobile based payment system or m-commerce is an emerging issue of e-commerce in Malaysia. It is recognized by both academia and practitioners as one of the fastest growing and preferable medium of making business transactions. This study investigated the benefits of m-commerce payment method, and services satisfaction on m-commerce providers. Respondents were those who had experienced using this mode of payment. The main objectives of the study were; a) to determine the level of m-commerce awareness in Malaysia; b) to determine the level of m-commerce payment system usage among Malaysian; c) to determine the level of m-commerce payment environment among Malaysian; and d) to determine the relationship between payment system and payment environment toward m-commerce services satisfaction. The results shows m-commerce is another tool that is both highly intangible and possesses specific characteristics. It can be develop and make as another avenue for firms to create competitive advantage. 2011-06 Conference or Workshop Item PeerReviewed application/pdf en http://repo.uum.edu.my/4222/1/paper_156.pdf Abdullah, Haim Hilman and Bohari, Abdul Manaf and Abdussalam, Ashraf and Warokka, Ari (2011) Strategic role of mobile commerce (M-Commerce) payment system: Establishing new competitive advantage. In: 16th International Business Information Management Association Conference, 29-30 June 2011, Kuala Lumpur, Malaysia. http://www.ibima.org/MY2011/
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Institutionali Repository
url_provider http://repo.uum.edu.my/
language English
topic HD28 Management. Industrial Management
T Technology (General)
spellingShingle HD28 Management. Industrial Management
T Technology (General)
Abdullah, Haim Hilman
Bohari, Abdul Manaf
Abdussalam, Ashraf
Warokka, Ari
Strategic role of mobile commerce (M-Commerce) payment system: Establishing new competitive advantage
description A Mobile based payment system or m-commerce is an emerging issue of e-commerce in Malaysia. It is recognized by both academia and practitioners as one of the fastest growing and preferable medium of making business transactions. This study investigated the benefits of m-commerce payment method, and services satisfaction on m-commerce providers. Respondents were those who had experienced using this mode of payment. The main objectives of the study were; a) to determine the level of m-commerce awareness in Malaysia; b) to determine the level of m-commerce payment system usage among Malaysian; c) to determine the level of m-commerce payment environment among Malaysian; and d) to determine the relationship between payment system and payment environment toward m-commerce services satisfaction. The results shows m-commerce is another tool that is both highly intangible and possesses specific characteristics. It can be develop and make as another avenue for firms to create competitive advantage.
format Conference or Workshop Item
author Abdullah, Haim Hilman
Bohari, Abdul Manaf
Abdussalam, Ashraf
Warokka, Ari
author_facet Abdullah, Haim Hilman
Bohari, Abdul Manaf
Abdussalam, Ashraf
Warokka, Ari
author_sort Abdullah, Haim Hilman
title Strategic role of mobile commerce (M-Commerce) payment system: Establishing new competitive advantage
title_short Strategic role of mobile commerce (M-Commerce) payment system: Establishing new competitive advantage
title_full Strategic role of mobile commerce (M-Commerce) payment system: Establishing new competitive advantage
title_fullStr Strategic role of mobile commerce (M-Commerce) payment system: Establishing new competitive advantage
title_full_unstemmed Strategic role of mobile commerce (M-Commerce) payment system: Establishing new competitive advantage
title_sort strategic role of mobile commerce (m-commerce) payment system: establishing new competitive advantage
publishDate 2011
url http://repo.uum.edu.my/4222/1/paper_156.pdf
http://repo.uum.edu.my/4222/
http://www.ibima.org/MY2011/
_version_ 1644278698707255296
score 12.913726