Strategic role of mobile commerce (M-Commerce) payment system: Establishing new competitive advantage
A Mobile based payment system or m-commerce is an emerging issue of e-commerce in Malaysia. It is recognized by both academia and practitioners as one of the fastest growing and preferable medium of making business transactions. This study investigated the benefits of m-commerce payment method, and...
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my.uum.repo.42222016-04-21T06:16:19Z http://repo.uum.edu.my/4222/ Strategic role of mobile commerce (M-Commerce) payment system: Establishing new competitive advantage Abdullah, Haim Hilman Bohari, Abdul Manaf Abdussalam, Ashraf Warokka, Ari HD28 Management. Industrial Management T Technology (General) A Mobile based payment system or m-commerce is an emerging issue of e-commerce in Malaysia. It is recognized by both academia and practitioners as one of the fastest growing and preferable medium of making business transactions. This study investigated the benefits of m-commerce payment method, and services satisfaction on m-commerce providers. Respondents were those who had experienced using this mode of payment. The main objectives of the study were; a) to determine the level of m-commerce awareness in Malaysia; b) to determine the level of m-commerce payment system usage among Malaysian; c) to determine the level of m-commerce payment environment among Malaysian; and d) to determine the relationship between payment system and payment environment toward m-commerce services satisfaction. The results shows m-commerce is another tool that is both highly intangible and possesses specific characteristics. It can be develop and make as another avenue for firms to create competitive advantage. 2011-06 Conference or Workshop Item PeerReviewed application/pdf en http://repo.uum.edu.my/4222/1/paper_156.pdf Abdullah, Haim Hilman and Bohari, Abdul Manaf and Abdussalam, Ashraf and Warokka, Ari (2011) Strategic role of mobile commerce (M-Commerce) payment system: Establishing new competitive advantage. In: 16th International Business Information Management Association Conference, 29-30 June 2011, Kuala Lumpur, Malaysia. http://www.ibima.org/MY2011/ |
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HD28 Management. Industrial Management T Technology (General) Abdullah, Haim Hilman Bohari, Abdul Manaf Abdussalam, Ashraf Warokka, Ari Strategic role of mobile commerce (M-Commerce) payment system: Establishing new competitive advantage |
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A Mobile based payment system or m-commerce is an emerging issue of e-commerce in Malaysia. It is recognized by both academia and practitioners as one of the fastest growing and preferable medium of making business transactions. This study investigated the benefits of m-commerce payment method, and services satisfaction on m-commerce providers. Respondents were those who had experienced using this
mode of payment. The main objectives of the study were; a) to determine the level of m-commerce awareness in Malaysia; b) to determine the level of m-commerce payment system usage among Malaysian; c) to determine the level of m-commerce payment environment among Malaysian; and d) to
determine the relationship between payment system and payment environment toward m-commerce services satisfaction. The results shows m-commerce is another tool that is both highly intangible and possesses specific characteristics. It can be develop and make as another avenue for firms to create competitive advantage. |
format |
Conference or Workshop Item |
author |
Abdullah, Haim Hilman Bohari, Abdul Manaf Abdussalam, Ashraf Warokka, Ari |
author_facet |
Abdullah, Haim Hilman Bohari, Abdul Manaf Abdussalam, Ashraf Warokka, Ari |
author_sort |
Abdullah, Haim Hilman |
title |
Strategic role of mobile commerce (M-Commerce) payment system: Establishing new competitive advantage |
title_short |
Strategic role of mobile commerce (M-Commerce) payment system: Establishing new competitive advantage |
title_full |
Strategic role of mobile commerce (M-Commerce) payment system: Establishing new competitive advantage |
title_fullStr |
Strategic role of mobile commerce (M-Commerce) payment system: Establishing new competitive advantage |
title_full_unstemmed |
Strategic role of mobile commerce (M-Commerce) payment system: Establishing new competitive advantage |
title_sort |
strategic role of mobile commerce (m-commerce) payment system: establishing new competitive advantage |
publishDate |
2011 |
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http://repo.uum.edu.my/4222/1/paper_156.pdf http://repo.uum.edu.my/4222/ http://www.ibima.org/MY2011/ |
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1644278698707255296 |
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