Service quality and students’ satisfaction at higher learning institutions: Is Malaysian government at the right track to champion ASEAN market?
An important determinant of national competitiveness is the quality of its higher education.This quality comes from the combination of excellent learning process and public satisfaction on the service delivered. Student satisfaction assessment is vital in determining service quality at higher learni...
Saved in:
| Main Authors: | , , |
|---|---|
| 格式: | Conference or Workshop Item |
| 語言: | English |
| 出版: |
2011
|
| 主題: | |
| 在線閱讀: | http://repo.uum.edu.my/4221/1/paper_155.pdf http://repo.uum.edu.my/4221/ http://www.ibima.org/MY2011/ |
| 標簽: |
添加標簽
沒有標簽, 成為第一個標記此記錄!
|