Information technology and cost efficiency in Malaysian banking industry

• Main Authors: Abd Karim, Mohd Zaini, Anuar, Abdul Rahim, Mohd Khan, Shazida Jan
• Format: Article
• Language: English
• Published: Universiti Utara Malaysia 2003
• Subjects: HG Finance; T Technology (General)
• Online Access: http://repo.uum.edu.my/2997/1/mmj725.pdf; http://repo.uum.edu.my/2997/; http://mmj.uum.edu.my

It is argued that information technology can increase cost efficiency of banks by offering opportunities to substitute across inputs into production – for example, to substitute computer technology and information networks for labor. Hence, the transition to a knowledge-based financial sector would...