The relationship between TQM and SMEs’ performance: The mediating role of organizational culture

• المؤلفون الرئيسيون: Abdullah, Haim Hilman, Abdualmajed Ali, Gamal, Gorondutse, Abdullahi Hassan
• التنسيق: مقال
• اللغة: English
• منشور في: Emerald Group Publishing Limited 2020
• الموضوعات: HD Industries. Land use. Labor; HD28 Management. Industrial Management
• الوصول للمادة أونلاين: https://repo.uum.edu.my/id/eprint/28637/1/Relationship%20between%20TQM%20and%20SMEs%3B%20performance.pdf; https://repo.uum.edu.my/id/eprint/28637/

The purpose of this paper is to empirically test the association between total quality management (TQM) and small and medium enterprises’ (SMEs) performance. In particular, it examines whether organizational culture (OC) has a mediating effect on the TQM–SME performance relationship. The conceptual...