The relationship between TQM and SMEs’ performance: The mediating role of organizational culture

The purpose of this paper is to empirically test the association between total quality management (TQM) and small and medium enterprises’ (SMEs) performance. In particular, it examines whether organizational culture (OC) has a mediating effect on the TQM–SME performance relationship. The conceptual...

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Bibliographic Details
Main Authors: Abdullah, Haim Hilman, Abdualmajed Ali, Gamal, Gorondutse, Abdullahi Hassan
Format: Article
Language:English
Published: Emerald Group Publishing Limited 2020
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/28637/1/Relationship%20between%20TQM%20and%20SMEs%3B%20performance.pdf
https://repo.uum.edu.my/id/eprint/28637/
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