Quality management practices and the impact on organizational performance

• المؤلفون الرئيسيون: Chan, Shiau Chin, Othman, Abdul Aziz
• التنسيق: مقال
• اللغة: English
• منشور في: Universiti Utara Malaysia 2020
• الموضوعات: HD28 Management. Industrial Management
• الوصول للمادة أونلاين: http://repo.uum.edu.my/28423/1/STMLGG%2001%2021%202020%2071-74.pdf; http://repo.uum.edu.my/28423/

This study aimed at assessing the association of QMPs (Quality Management Practices) with organizational performance. This study also examined the level of QMPs and measured the level of organizational performance in the retail industry of Sungai Siput (U), Perak in Malaysia. The sample size of stud...