Quality management practices and the impact on organizational performance

This study aimed at assessing the association of QMPs (Quality Management Practices) with organizational performance. This study also examined the level of QMPs and measured the level of organizational performance in the retail industry of Sungai Siput (U), Perak in Malaysia. The sample size of stud...

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Bibliographic Details
Main Authors: Chan, Shiau Chin, Othman, Abdul Aziz
Format: Article
Language:English
Published: Universiti Utara Malaysia 2020
Subjects:
Online Access:http://repo.uum.edu.my/28423/1/STMLGG%2001%2021%202020%2071-74.pdf
http://repo.uum.edu.my/28423/
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