Investigating the critical success factors of lean implementation in UUM Library
Today, many organizations in the manufacturing sector has used the Lean approach to reduce their cost and increase productivity. However, only a few service sectors implement the Lean approach including the academic library. Since some of the service sectors have implemented lean, there would be cri...
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Main Authors: | Wong, Li Sheng, Osman, Wan Nadzri |
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Format: | Article |
Language: | English |
Published: |
Universiti Utara Malaysia
2020
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Subjects: | |
Online Access: | http://repo.uum.edu.my/28372/1/STMLGG%2002%2026%202020%2094-96.pdf http://repo.uum.edu.my/28372/ |
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