Customer satisfaction on service quality in restaurant in UUM: inasis TNB

• المؤلفون الرئيسيون: Mohd Zaini, Nursyazwana, Ahmad, Azhar
• التنسيق: مقال
• اللغة: English
• منشور في: Universiti Utara Malaysia 2020
• الموضوعات: HD28 Management. Industrial Management
• الوصول للمادة أونلاين: http://repo.uum.edu.my/28355/1/STMLGG%2002%2009%202020%2031-33.pdf; http://repo.uum.edu.my/28355/

The purpose of this study is to investigate the customer satisfaction on service quality of restaurant in UUM. It will determine whether the customer is very satisfied or not with the service quality in restaurants. A quantitative approach was employed to measure the relationships between the variab...