Leaders communication practices in TQM implementation

• Main Authors: Samsudin, Sharina, Taib, Che Azlan, Yusoff, Rushami Zien
• 格式: Article
• 语言: English
• 出版: GBSE 2020
• 主题: HD28 Management. Industrial Management
• 在线阅读: http://repo.uum.edu.my/27311/1/JGBSE%206%2017%202020%2096%20106.pdf; http://repo.uum.edu.my/27311/; http://gbse.com.my/#portfolio

There are ample established evidences on leadership as a critical success factors of TQM implementation and as mentioned by many authors is leadership, communication is proven to be the key skill for leaders. With the right communication skills being practiced by leaders, the team members or subor...