Influence of Human Resources Management on Service Quality of Risk Business in Northwestern Nigeria

• 主要な著者: Shola, Ahmodu-Tijani Ismail, Adnan, Zurina, Saad, Shahrin
• フォーマット: 論文
• 言語: English
• 出版事項: CSRC Publishing 2017
• 主題: HD28 Management. Industrial Management
• オンライン･アクセス: http://repo.uum.edu.my/25270/1/JBSREE%203%201%202017%2023%2032.pdf; http://repo.uum.edu.my/25270/; http://doi.org/10.26710/jbsee.v3i1.178

Purpose: Human Resources Management (HRM) practice displays a key function in customer satisfaction in the cognitive of service quality in selected insurance companies in Northwestern Nigeria. The significant of service industries are labour oriented where insurance sector is not an exception becaus...