Influence of Human Resources Management on Service Quality of Risk Business in Northwestern Nigeria

Purpose: Human Resources Management (HRM) practice displays a key function in customer satisfaction in the cognitive of service quality in selected insurance companies in Northwestern Nigeria. The significant of service industries are labour oriented where insurance sector is not an exception becaus...

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Bibliographic Details
Main Authors: Shola, Ahmodu-Tijani Ismail, Adnan, Zurina, Saad, Shahrin
Format: Article
Language:English
Published: CSRC Publishing 2017
Subjects:
Online Access:http://repo.uum.edu.my/25270/1/JBSREE%203%201%202017%2023%2032.pdf
http://repo.uum.edu.my/25270/
http://doi.org/10.26710/jbsee.v3i1.178
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