The Determinants of E-Satisfaction among E-Banking Customers in Nigeria: An Empirical Approach.

• المؤلفون الرئيسيون: Salimon, Maruf Gbadebo, Mohd Mokhtar, Sany Sanuri, Yusoff, Rushami Zien
• التنسيق: Conference or Workshop Item
• اللغة: English
• منشور في: 2017
• الموضوعات: HD28 Management. Industrial Management
• الوصول للمادة أونلاين: http://repo.uum.edu.my/24887/1/2nd%20IRC%202017%20115.pdf; http://repo.uum.edu.my/24887/

As more e-banking service providers promise their customers that online banking experience will be satisfying, understanding factors that make the customers to be satisfied have not been fully explored while such experience becomes crucial for the survival of the banking institutions. In order to f...