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The Impact of Attitudes towards Healthcare Service Quality on Organisational Performance: Evidence from the Saudi Arabia

This research aims to investigate the effect of attitudes towards healthcare service quality on organisational performance among Saudi Arabian hospitals. The sample size comprises of 154 hospitals randomly chosen from 259 government hospitals in Saudi Arabia. For data analysis, the Partial Least Squ...

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Main Authors: Alsharari, Yaser Salman, Aziz, Fadzil Shah, Taib, Che Azlan, Yusoff, Rushami Zien
Format: Article
Language:English
Published: Macrothink Institute 2017
Subjects:
HD28 Management. Industrial Management
Online Access:http://repo.uum.edu.my/24769/1/RBM%205%201%202018%201%2012.pdf
http://repo.uum.edu.my/24769/
http://doi.org/10.5296/rbm.v5i1.11872
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spelling my.uum.repo.247692018-09-30T07:47:04Z http://repo.uum.edu.my/24769/ The Impact of Attitudes towards Healthcare Service Quality on Organisational Performance: Evidence from the Saudi Arabia Alsharari, Yaser Salman Aziz, Fadzil Shah Taib, Che Azlan Yusoff, Rushami Zien HD28 Management. Industrial Management This research aims to investigate the effect of attitudes towards healthcare service quality on organisational performance among Saudi Arabian hospitals. The sample size comprises of 154 hospitals randomly chosen from 259 government hospitals in Saudi Arabia. For data analysis, the Partial Least Squares (PLS) structural equation modeling was used. In addition, this study found a positive and significant association between attitudes towards healthcare service quality and organisational performance. Eventually, this study provides some limitations and suggestions for future researchers. Macrothink Institute 2017 Article PeerReviewed application/pdf en http://repo.uum.edu.my/24769/1/RBM%205%201%202018%201%2012.pdf Alsharari, Yaser Salman and Aziz, Fadzil Shah and Taib, Che Azlan and Yusoff, Rushami Zien (2017) The Impact of Attitudes towards Healthcare Service Quality on Organisational Performance: Evidence from the Saudi Arabia. Research in Business and Management, 5 (1). p. 1. ISSN 2330-8362 http://doi.org/10.5296/rbm.v5i1.11872 doi:10.5296/rbm.v5i1.11872
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Institutionali Repository
url_provider http://repo.uum.edu.my/
language English
topic HD28 Management. Industrial Management
spellingShingle HD28 Management. Industrial Management
Alsharari, Yaser Salman
Aziz, Fadzil Shah
Taib, Che Azlan
Yusoff, Rushami Zien
The Impact of Attitudes towards Healthcare Service Quality on Organisational Performance: Evidence from the Saudi Arabia
description This research aims to investigate the effect of attitudes towards healthcare service quality on organisational performance among Saudi Arabian hospitals. The sample size comprises of 154 hospitals randomly chosen from 259 government hospitals in Saudi Arabia. For data analysis, the Partial Least Squares (PLS) structural equation modeling was used. In addition, this study found a positive and significant association between attitudes towards healthcare service quality and organisational performance. Eventually, this study provides some limitations and suggestions for future researchers.
format Article
author Alsharari, Yaser Salman
Aziz, Fadzil Shah
Taib, Che Azlan
Yusoff, Rushami Zien
author_facet Alsharari, Yaser Salman
Aziz, Fadzil Shah
Taib, Che Azlan
Yusoff, Rushami Zien
author_sort Alsharari, Yaser Salman
title The Impact of Attitudes towards Healthcare Service Quality on Organisational Performance: Evidence from the Saudi Arabia
title_short The Impact of Attitudes towards Healthcare Service Quality on Organisational Performance: Evidence from the Saudi Arabia
title_full The Impact of Attitudes towards Healthcare Service Quality on Organisational Performance: Evidence from the Saudi Arabia
title_fullStr The Impact of Attitudes towards Healthcare Service Quality on Organisational Performance: Evidence from the Saudi Arabia
title_full_unstemmed The Impact of Attitudes towards Healthcare Service Quality on Organisational Performance: Evidence from the Saudi Arabia
title_sort impact of attitudes towards healthcare service quality on organisational performance: evidence from the saudi arabia
publisher Macrothink Institute
publishDate 2017
url http://repo.uum.edu.my/24769/1/RBM%205%201%202018%201%2012.pdf
http://repo.uum.edu.my/24769/
http://doi.org/10.5296/rbm.v5i1.11872
_version_ 1644284136383315968
score 13.209306

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