The Impact of Attitudes towards Healthcare Service Quality on Organisational Performance: Evidence from the Saudi Arabia

This research aims to investigate the effect of attitudes towards healthcare service quality on organisational performance among Saudi Arabian hospitals. The sample size comprises of 154 hospitals randomly chosen from 259 government hospitals in Saudi Arabia. For data analysis, the Partial Least Squ...

وصف كامل

محفوظ في:
التفاصيل البيبلوغرافية
المؤلفون الرئيسيون: Alsharari, Yaser Salman, Aziz, Fadzil Shah, Taib, Che Azlan, Yusoff, Rushami Zien
التنسيق: مقال
اللغة:English
منشور في: Macrothink Institute 2017
الموضوعات:
الوصول للمادة أونلاين:http://repo.uum.edu.my/24769/1/RBM%205%201%202018%201%2012.pdf
http://repo.uum.edu.my/24769/
http://doi.org/10.5296/rbm.v5i1.11872
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الوصف
الملخص:This research aims to investigate the effect of attitudes towards healthcare service quality on organisational performance among Saudi Arabian hospitals. The sample size comprises of 154 hospitals randomly chosen from 259 government hospitals in Saudi Arabia. For data analysis, the Partial Least Squares (PLS) structural equation modeling was used. In addition, this study found a positive and significant association between attitudes towards healthcare service quality and organisational performance. Eventually, this study provides some limitations and suggestions for future researchers.