The impact of hospital reputation on patient loyalty
Many scholars have come to the agreement that customer loyalty gave tremendous effect on companies’ business survival.It had been noted that reputation included as one of the factors that developed customer loyalty and business successes.Reputation is one of the critical elements of customer’s evalu...
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主要な著者: | Turay, Tiara, Mohd Mokhtar, Sany Sanuri, Gbadebo, Salimon Maruf |
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フォーマット: | Conference or Workshop Item |
言語: | English |
出版事項: |
2017
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主題: | |
オンライン・アクセス: | http://repo.uum.edu.my/23696/1/CBMM%202017%20133%20139.pdf http://repo.uum.edu.my/23696/ |
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