The service quality in higher education: A case of UUM Operations Management students

STML services have been one of the major topics discuss among students in UUM.Due to its importance, a research that investigates the student’s satisfaction on service quality was conducted.In view of the above study, this article highlights outcomes to the following aims: 1) to identifies the level...

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Bibliographic Details
Main Authors: Shaffie, Fazdila, Liew, Ning Sin, Ismail, Maizurin, Mamat, Nor Amirah, Sabri, Nurul Nadia, Zalazilah, Mohd Hanizan
Format: Conference or Workshop Item
Language:English
Published: 2017
Subjects:
Online Access:http://repo.uum.edu.my/22687/1/STML%E2%80%93Go%20Green%202016%20876%20886.pdf
http://repo.uum.edu.my/22687/
http://stmlportal.net/stmlgogreen2016/pdf/p876.pdf
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