Construction and development of quantitative scale to measure source credibility in the maternal mortality context
Many communication studies have established the role of credibility of the source on effective information dissemination. In particular, the factors of believability, trustworthiness, and related attitudinal attributes of the source have been found to have a high influence on the effectiveness of...
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| Format: | Article |
| Published: |
Universiti Putra Malaysia Press
2016
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| Subjects: | |
| Online Access: | http://repo.uum.edu.my/22381/ http://www.pertanika.upm.edu.my/Pertanika%20PAPERS/JSSH%20Vol.%2024%20(1)%20Mar.%202016/04%20JSSH-1069-2013.pdf |
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| Summary: | Many communication studies have established the role of credibility of the source
on effective information dissemination. In particular, the factors of believability,
trustworthiness, and related attitudinal attributes of the source have been found to have a
high influence on the effectiveness of a message. However, very little attention has been
paid to the influence of the demographic characteristics of the source. The major objective
of this study was to develop a scale for measuring characteristics of gender, age, and
socio-economic status of the source on effective dissemination of information on maternal
mortality. The inclusion of factors such as perceptions of gender, age and socio-economic
status of the source to source credibility study provides a sound appreciation of the influence
of visible characteristics of the source on attitudinal and behavioral changes on the content
of disseminated messages. Accepted psycho metrics scale-development procedures were followed that rigorously tested a large pool of items for their reliability and validity.A total of 365 respondents were involved in this study. Data for the study were gathered through quantitative surveys that included men, and women of childbearing age in north-central
Nigeria. Using exploratory and confirmatory samples, the current research developed a
16-item semantic differential scale to measure the influence of demographic characteristics
of the source on effectiveness of delivering a message. The scale was validated using respondents’ self-reported measures perception toward the source’s gender, age and socio
economic status. From a theoretical perspective, by identifying and measuring this tricomponent
construct, the researcher can validly assess the impact of each of the dimensions on the source credibility scale on maternal mortality information.The findings of this research have supported the views of previous scholars that the effectiveness of disseminated information
depends largely on the credibility of the
source. The resulting scale demonstrated
high reliability and validity.The generated
instrument has increased the array of measuring items that are available for source credibility and diffusion of innovation studies. The acceptable validity and reliability values of the instrument strengthen their replication in other studies and other context.The findings of this
study contribute to knowledge both at the academic and pragmatic realms.They offer important contributions for communication planners change agents and individuals in their day-to-day communication discourse on the application of source credibility and diffusion of innovation theories.Consistent with source credibility theory-based studies, this study has justified the assertion that an increased perception of characteristics of the source leads to an increase in message effectiveness as proved by the introduction of demographic features of the source to the source credibility model.Findings are
explained in depth and methodological, theoretical and managerial implications are highlighted. |
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