Success factors of lean management implementation in public service organization
Lean management is a management approach adapted from the lean manufacturing concept which focuses on waste elimination and continuous improvement. While the manufacturing sector has widely implemented lean in their operation, the application of lean in the service sector is still new. Public servic...
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| Format: | Article |
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UUM College of Business
2016
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| Online Access: | http://repo.uum.edu.my/22288/ http://jtom.stmlportal.net/wp-content/uploads/2017/01/SUCCESS-FACTORS-OF-LEAN-MANAGEMENT-IMPLEMENTATION-IN-PUBLIC-SERVICE-ORGANIZATIONS.pdf |
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