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The level of service quality in the Malaysian public service sector

The purpose of this paper is to identify the level of service quality in the Malaysian public service sector.Using a quantitative cross sectional survey approach, a total of 200 self-administered questionnaires were distributed to middle level administrators, regardless of service schemes, in Road...

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Bibliographic Details
Main Authors: Mohamad Zabri, Mohd Akmal Hakim, Romle, Abd Rahim, Mohd Rodzi, Safarina, Ideris, Muhamad Shah Kamal, Mahamad, Nor Azlindamazlini
Format: Article
Language:English
Published: International digital organization for scientific information (IDOSI) 2016
Subjects:
JQ Political institutions Asia
Online Access:http://repo.uum.edu.my/22124/1/WASJ%2034%205%202016%20594%20600.pdf
http://repo.uum.edu.my/22124/
https://www.idosi.org/wasj/wasj34(5)16/5.pdf
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Internet

http://repo.uum.edu.my/22124/1/WASJ%2034%205%202016%20594%20600.pdf
http://repo.uum.edu.my/22124/
https://www.idosi.org/wasj/wasj34(5)16/5.pdf

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