The challenge of practising functional flexibility in four-star hotels in Malaysia

The hotel industry is affected by environmental changes such as changes in law and regulations.In Malaysia, the hotel industry is afflicted by the increasing labour cost due to the implementation of a national minimum wage policy that started in May 2012.The policy implementation increases the need...

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Bibliographic Details
Main Authors: Ahmad, Rozila, Jong, Sharon, Zainol, Noor Azimin, Omar, Hamimi
Format: Conference or Workshop Item
Language:English
Published: 2015
Subjects:
Online Access:http://repo.uum.edu.my/20845/1/ICNRTSM%202015%20365%20371.pdf
http://repo.uum.edu.my/20845/
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