The relationship between emotional intelligence and interpersonal communication skills in disaster management context: A proposed framework

• Main Authors: Suhaimi, Amarul Waqi, Marzuki, Najib Ahmad, Mustaffa, Che Su
• Format: Article
• Language: English
• Published: Elsevier Ltd. 2014
• Subjects: PN Literature (General)
• Online Access: http://repo.uum.edu.my/16820/1/1.pdf; http://repo.uum.edu.my/16820/; http://doi.org/10.1016/j.sbspro.2014.10.265

The purpose of this paper is to explain the relationship between emotional intelligence and interpersonal communication skills in the context of disaster management in Malaysia and to provide a conceptual framework for the future research. This paper also discusses some previous studies on emotional...