Fairness and satisfaction in buyer-supplier relationship

The purpose of this conceptual paper to further understands the concept of fairness and satisfaction in buyer-supplier relationship perspective.The conceptual arguments put forward in this paper are based on review of satisfaction and fairness studies and research.As increase interest research in bu...

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Bibliographic Details
Main Authors: Perumal, Selvan, Mohd Noor, Nor Azila, Hussin, Zolkafli
Format: Conference or Workshop Item
Language:English
Published: 2007
Subjects:
Online Access:http://repo.uum.edu.my/16052/1/7Sel.pdf
http://repo.uum.edu.my/16052/
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Summary:The purpose of this conceptual paper to further understands the concept of fairness and satisfaction in buyer-supplier relationship perspective.The conceptual arguments put forward in this paper are based on review of satisfaction and fairness studies and research.As increase interest research in buyer-supplier relationship, satisfaction is viewed as an essential ingredient in the development and maintenance of long-term buyer-supplier relationships.This paper justifies the need for direct examination of fairness on satisfaction in buyer-supplier relationship.