Aligning KM initiatives with business strategy

This paper describes a case of knowledge management activity from the strategic view of the organisation. It describes a case involving the evaluation of performance on strategic objectives.An analysis is made from the perspective of an activity system going through cycles of expansive learning.The...

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Bibliographic Details
Main Author: Hasan, Helen
Format: Conference or Workshop Item
Language:English
Published: 2004
Subjects:
Online Access:http://repo.uum.edu.my/13885/1/KM151.pdf
http://repo.uum.edu.my/13885/
http://www.kmice.cms.net.my
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Summary:This paper describes a case of knowledge management activity from the strategic view of the organisation. It describes a case involving the evaluation of performance on strategic objectives.An analysis is made from the perspective of an activity system going through cycles of expansive learning.The performance assessment is qualitative rather than quantitative in nature so that results of such holistic assessment can be used creatively to improve performance through innovation and adaptation.