Factors influencing the quality of e-Services on Hospital Information System (HIS) in Malaysia

This research explores the applicability of quality e-services (QES) in new media and looks at how facilities, promotion and IT knowledge influence the levels of QES in new media for four hospitals in Malaysia. Methodologically, it uses quantitative approaches.The research was conducted at the four...

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Bibliographic Details
Main Authors: Abdul Rahman, Nik Adzrieman, Mohamad, Bahtiar, Abd Rahman, Nor Ashikin
Format: Article
Language:English
Published: Elsevier Ltd. 2014
Subjects:
Online Access:http://repo.uum.edu.my/13082/1/pro78.pdf
http://repo.uum.edu.my/13082/
http://dx.doi.org/10.1016/j.sbspro.2014.10.331
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