The relationship between procedural justice and grievance handling styles

• المؤلفون الرئيسيون: Daud, Zulkiflee, Mohd Isa, Mohd Faizal, Wan Mohd Noor, Wan Shakizah
• التنسيق: Conference or Workshop Item
• اللغة: English
• منشور في: 2012
• الموضوعات: HD28 Management. Industrial Management
• الوصول للمادة أونلاين: http://repo.uum.edu.my/12119/1/38.pdf; http://repo.uum.edu.my/12119/; http://www.globalresearch.com.my/conference.html

This research discusses the styles in handling grievances among heads of department at a Malaysian Telecommunication Company headquarters and branches located in Peninsular Malaysia and procedural justice factor that influenced them in selecting appropriate styles.It was conducted to achieve two mai...