The influence of structural capital and knowledge management on the performance: The case study of Telekom Malaysia Headquarters
Due to the messy and complex challenges that are happening now,the current business environment cannot be predicted with relative ease.Many organizations including Telekom Malaysia Headquarters believe that, embarking into the knowledge economy is one of the best business strategies to making sure...
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my.uum.repo.114302014-08-20T04:25:03Z http://repo.uum.edu.my/11430/ The influence of structural capital and knowledge management on the performance: The case study of Telekom Malaysia Headquarters Mat Nor, Norzanah Jamaludin Nor, Norlelawati HD28 Management. Industrial Management Due to the messy and complex challenges that are happening now,the current business environment cannot be predicted with relative ease.Many organizations including Telekom Malaysia Headquarters believe that, embarking into the knowledge economy is one of the best business strategies to making sure for the organization to survive in the very competitive and turbulent environment. Focusing on the usage of knowledge and intellectual capital have now become the most important agenda to many organizations.They believe that by managing and leveraging their intellectual capital, it will help to improve their immediate and long term business performance.However, the gap between the actual needs of those organizations as well as the theoretical and practicality part of it,is still missing.Therefore, this conceptual paper tries to investigate the influence of intellectual capital’s components specifically i.e. structural capital and knowledge management on the performance of Telekom Malaysia Headquarters.It consists of studying the impact of structural capital towards the practice of knowledge management in Telekom Malaysia Headquarters.Several specific issues such as the relationship between gender and education level, managerial expertise and organizational culture on structural capital as well as knowledge management practices will also be explored further. 2008-06-10 Conference or Workshop Item PeerReviewed application/pdf en http://repo.uum.edu.my/11430/1/634-640-KM127.pdf Mat Nor, Norzanah and Jamaludin Nor, Norlelawati (2008) The influence of structural capital and knowledge management on the performance: The case study of Telekom Malaysia Headquarters. In: Knowledge Management International Conference 2008 (KMICe2008), 10-12 June 2008, Langkawi, Malaysia. http://www.kmice.cms.net.my/ |
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HD28 Management. Industrial Management Mat Nor, Norzanah Jamaludin Nor, Norlelawati The influence of structural capital and knowledge management on the performance: The case study of Telekom Malaysia Headquarters |
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Due to the messy and complex challenges that are happening now,the current business environment cannot be predicted with relative ease.Many organizations including Telekom Malaysia Headquarters believe that, embarking into the knowledge economy is one of the best
business strategies to making sure for the organization to survive in the very competitive and turbulent environment. Focusing on the usage of knowledge and intellectual capital have now become the most important agenda to many organizations.They believe that by managing and leveraging their intellectual capital, it will help to improve their immediate and long term business performance.However, the gap between the actual needs of those organizations as well as the theoretical and practicality part of it,is still missing.Therefore, this conceptual paper tries to investigate the influence of intellectual capital’s components specifically
i.e. structural capital and knowledge management on the performance of Telekom Malaysia Headquarters.It consists of studying the impact of structural capital towards the practice of knowledge management in Telekom Malaysia Headquarters.Several specific issues
such as the relationship between gender and education level, managerial expertise and organizational culture on structural capital as well as knowledge management practices will
also be explored further. |
format |
Conference or Workshop Item |
author |
Mat Nor, Norzanah Jamaludin Nor, Norlelawati |
author_facet |
Mat Nor, Norzanah Jamaludin Nor, Norlelawati |
author_sort |
Mat Nor, Norzanah |
title |
The influence of structural capital and knowledge management on the performance: The case study of Telekom Malaysia Headquarters |
title_short |
The influence of structural capital and knowledge management on the performance: The case study of Telekom Malaysia Headquarters |
title_full |
The influence of structural capital and knowledge management on the performance: The case study of Telekom Malaysia Headquarters |
title_fullStr |
The influence of structural capital and knowledge management on the performance: The case study of Telekom Malaysia Headquarters |
title_full_unstemmed |
The influence of structural capital and knowledge management on the performance: The case study of Telekom Malaysia Headquarters |
title_sort |
influence of structural capital and knowledge management on the performance: the case study of telekom malaysia headquarters |
publishDate |
2008 |
url |
http://repo.uum.edu.my/11430/1/634-640-KM127.pdf http://repo.uum.edu.my/11430/ http://www.kmice.cms.net.my/ |
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1644280643591340032 |
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13.18916 |