Effect of empowerment: Front-line employees in the hotel industry

An empowered worker is a knowledgeable worker.Thus, the aims of this study were to examine how empowerment is perceived by the front-line hotel employees and secondly, to identify factors affecting empowerment within the industry.Factors such as communication, coaching, participation, training and...

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Bibliographic Details
Main Authors: Ayupp, Kartinah, Then, Hsiao Chung
Format: Conference or Workshop Item
Language:English
Published: 2008
Subjects:
Online Access:http://repo.uum.edu.my/11277/1/48-52-CR44.pdf
http://repo.uum.edu.my/11277/
http://www.kmice.uum.edu.my
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