Effect of empowerment: Front-line employees in the hotel industry
An empowered worker is a knowledgeable worker.Thus, the aims of this study were to examine how empowerment is perceived by the front-line hotel employees and secondly, to identify factors affecting empowerment within the industry.Factors such as communication, coaching, participation, training and...
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Main Authors: | , |
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Format: | Conference or Workshop Item |
Language: | English |
Published: |
2008
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Subjects: | |
Online Access: | http://repo.uum.edu.my/11277/1/48-52-CR44.pdf http://repo.uum.edu.my/11277/ http://www.kmice.uum.edu.my |
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