Kajian persepsi pembayar cukai terhadap hubungan antara kualiti e-filing, penggunaan sistem dan kepuasan kepenggunaannya di Malaysia

• Main Author: Ardzmi, Mohd Maddin
• Format: Thesis
• Language: English; English
• Published: 2021
• Subjects: T58.5-58.64 Information technology; HF5415.33 Consumer Behavior.; HJ4771.6 Income Tax. Tax Returns.
• Online Access: https://etd.uum.edu.my/9623/1/s901320_01.pdf; https://etd.uum.edu.my/9623/2/s901320_02.pdf; https://etd.uum.edu.my/9623/

e-Filing service is the most widely used e-government mechanism in Malaysia. The development of an e-filing system should be in line with the improvement of e-filing quality. The use of e-filing by taxpayers is driven by the level of quality of e-filing, which includes quality of system, information...