Penentuan tahap kepuasan pengguna terhadap penggunaan sistem MyTax di kalangan pembayar cukai di Malaysia

• المؤلف الرئيسي: Rose Afdayanti, Nasir
• التنسيق: أطروحة
• اللغة: English; English
• منشور في: 2022
• الموضوعات: HJ4771.6 Income Tax. Tax Returns.; HJ Public Finance
• الوصول للمادة أونلاين: https://etd.uum.edu.my/10736/1/s827754_01.pdf; https://etd.uum.edu.my/10736/2/s827754_02.pdf; https://etd.uum.edu.my/10736/

This study discusses the customer satisfaction level in the use of the MyTax System among taxpayers in Malaysia. The performance of an organization's e-services can be evaluated comprehensively through the level of customer satisfaction. An organization will be able to identify the strengths an...