Analisis hak kepemilikan dan kos transaksi ke arah peningkatan kualiti hidup mangsa banjir di daerah Kubang Pasu Kedah

• Main Author: Noor Hadzlida, Ayob
• Format: Thesis
• Language: English; English; English
• Published: 2019
• Subjects: HF5549-5549.5 Personnel Management. Employment; JS Local government Municipal government
• Online Access: https://etd.uum.edu.my/8897/1/s94784_01.pdf; https://etd.uum.edu.my/8897/2/s94784_02.pdf; https://etd.uum.edu.my/8897/3/s94784_references.docx; https://etd.uum.edu.my/8897/

Flood is the most frequent catastrophic events in Malaysia and the effect of this disaster could produce an impact on the quality of life (QoL) of the flood victims. To ensure the QoL remains under control, the institutionalization of the flood management system is designed, so that, it could rebuild the QoL of the victims. Unfortunately, until now, the level of institutionalization of the flood management system is still being disputed. This is because, the problem of institutional capacity in implementing the institutionalization roles still continues. Hence, this study is conducted to examine two main elements of institutionalization, which are, property rights and transaction costs in improving the QoL of flood victims. Three research questions are stated, firstly, the extent of the property rights and transaction costs in improving the QoL of the victims. Secondly, to analyse whether demographic factors such as age, gender, income, and education are moderators in enhancing the QoL of the victim. Thirdly, to examine how the flood management system could be implemented to improve the capacity of the institution in enhancing the QoL of the victims. This is a mixed methods study using transformative design in the process of data collection and analysis. A total of 335 respondents were involved in the quantitative part, while nine respondents participated in the qualitative analysis. The result of the quantitative aspect reveals property rights and transaction costs are significant in improving the QoL of the victims, while education has functioned as the moderator in improving the QoL of the victims. Qualitative findings further clarified about the level of institutional capacity, where several shortcomings have been identified in the institutionalization process. Among the major ones are, non-coordination of external assistance or non-governmental organizations (NGOs), weaknesses in understanding and compliance with the Standard Operating Procedure (SOPs) as well as opportunism issues that occurred during the aid distribution process. Therefore, this study proposes several improvements through formalizing the technical aspects of the institution to further enhance the institutional capacity in channeling services simultaneously improving the QoL of flood victims.