Factor that influence public satisfaction on towards local government services: An empirical study in Majlis Daerah Kubang Pasu (MDKP)

• المؤلف الرئيسي: Ahmad Aiman, Mohd Shuib
• التنسيق: أطروحة
• اللغة: English; English
• منشور في: 2015
• الموضوعات: HF5415.33 Consumer Behavior.; JS Local government Municipal government
• الوصول للمادة أونلاين: http://etd.uum.edu.my/5259/

This paper aims to identify the factors that influence public satisfaction towards Majlis Daerah Kubang Pasu (MDKP) services. The study was held among the residents that reside within MDKP territory. The population size of this research is among 220,700 residents that live in 21 sub-districts under...