Persepsi Pegawai-Pegawai Perkhidmatan Pendidikan Di Negeri Perak Terhadap Kewujudan Latihan Berkualiti Dalam Amalan Pengurusan Kualiti Menyeluruh (TQM)
This study investigated the awareness and perception on characteristics of quality training among the Education Service Officers in Perak, along the implementation of Total Quality Management (TQM). Quality training is one of the seven elements emphasised for effective implementation of TQM. Specifi...
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| Format: | Thesis |
| Language: | English English |
| Published: |
1997
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| Subjects: | |
| Online Access: | http://etd.uum.edu.my/887/1/Maniappan_Kandan.pdf http://etd.uum.edu.my/887/2/1.Maniappan_Kandan.pdf http://etd.uum.edu.my/887/ |
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