The influence of service quality and price fairness on customer satisfaction toward Poslaju courier service

Customer satisfaction refers to an important and critical issue in various industries and this research focus on the courier service industry. Improving customer satisfaction in the Poslaju courier service the service quality and price fairness are important predictors to determine customer satisfac...

詳細記述

保存先:
書誌詳細
第一著者: Halimi, Mimi Juliyana
フォーマット: 学位論文
言語:English
English
出版事項: 2019
主題:
オンライン・アクセス:https://etd.uum.edu.my/7948/1/s823601_1.pdf
https://etd.uum.edu.my/7948/2/s823601-2.pdf
https://etd.uum.edu.my/7948/
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