Hubungan antara amalan pengurusan kualiti menyeluruh dan prestasi staf akademik serta dimoderasikan oleh faktor motivasi di institusi pengajian tinggi awam Malaysia

• Main Author: Kamarul Bahari, Yaakub
• Format: Thesis
• Language: English; English; English
• Published: 2016
• Subjects: LB2300 Higher Education; TS 156.6 Quality Control
• Online Access: http://etd.uum.edu.my/6741/1/Depositpermission_s92204.pdf; http://etd.uum.edu.my/6741/2/s92204_01.pdf; http://etd.uum.edu.my/6741/3/s92204_02.pdf; http://etd.uum.edu.my/6741/

Recent studies demonstrate the successful use of Total Quality Management (TQM) systematically in Higher Education Institutions (HEIs). Researchers also agree the principles of TQM can contribute significantly to improve HEIs. However, they only focus on the aspects of management and administration,...