A study on relationship between employee engagement and employee commitment on job performance among non-academic staff

• Main Author: Arina, Ali
• Format: Thesis
• Language: English; English
• Published: 2015
• Subjects: HD58.7 Organizational Behavior.
• Online Access: http://etd.uum.edu.my/5937/

This study was conducted to gain view on the issue of job performance among nonacademic staff in a University Utara Malaysia. The main objective of this study is to determine the relationship between employee engagement, employee commitment and job performance. This study utilized method where data was collected using a set of questionnaire. Survey questionnaires were distributed in order to obtain feedback from respondents. Samples of this research were non-academic staff in Universiti Utara Malaysia where a total of 60 respondents from three schools which is Othman Yeop Abdullah, Graduate School of Business, Awang Had Salleh, Graduate School of Arts and Sciences and School of Business Management took part in the survey. The findings showed that there is a positive significant relationship between employee engagement, employee commitment with job performance. It is discovered that, employees show their best performance while doing their work in Universiti Utara Malayssia. Thus, it emphasizes that there is still a need to conduct additional research to fill the gaps that not were solved in the current study. The findings of this study is of immerse benefits to the Universiti Utara Malaysia and will enable to gain better competitive advantage to be able to compete among local and international university. Furthermore, in the final chapter, some recommendations were provided for future use to any researcher in this academic field.