Simulation modeling for operations improvement at a leading banking hub

This study focuses on the utilization of simulation software to model the process flow of a banking hub. It is aimed at analyzing whether the management's goal towards a better delivery standard is feasible, and if so, how it could be achieved. Statistical analysis is carried out to ensure tha...

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Bibliographic Details
Main Author: Jamin, Kong
Format: Thesis
Language:English
English
Published: 2005
Subjects:
Online Access:http://etd.uum.edu.my/5272/1/Jamin%20Kong.pdf
http://etd.uum.edu.my/5272/2/Jamin%20Kong_abstract.pdf
http://etd.uum.edu.my/5272/
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