Simulation modeling for operations improvement at a leading banking hub
This study focuses on the utilization of simulation software to model the process flow of a banking hub. It is aimed at analyzing whether the management's goal towards a better delivery standard is feasible, and if so, how it could be achieved. Statistical analysis is carried out to ensure tha...
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Format: | Thesis |
Language: | English English |
Published: |
2005
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Online Access: | http://etd.uum.edu.my/5272/1/Jamin%20Kong.pdf http://etd.uum.edu.my/5272/2/Jamin%20Kong_abstract.pdf http://etd.uum.edu.my/5272/ |
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