An empirical study on the factors influencing customers satisfaction among mobile phone users at the University of Benghazi in Libya

The company needs an achievement for business continuously in order to sure the satisfaction of customer every day. This is targeting refer to the group whether individual or organizations. The purpose of this study is to understand the effect between customer relationship management (CRM) informat...

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Bibliographic Details
Main Author: Aldrogi, Ziad W. Ahmed
Format: Thesis
Language:English
English
Published: 2013
Subjects:
Online Access:https://etd.uum.edu.my/5206/1/s811785.pdf
https://etd.uum.edu.my/5206/2/s811785_abstract.pdf
https://etd.uum.edu.my/5206/
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